Re: Do you have a Knowledge Officer?



"Robert" <no@xxxxxx> wrote in message
news:q34ig3tj7uun0ug6iclnhdht63rii3adbc@xxxxxxxxxx
On Sun, 7 Oct 2007 13:37:02 +1300, "Pete Dashwood"
<dashwood@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:



"Robert" <no@xxxxxx> wrote in message
<snip>
Someone should fix the root cause of 'incidents' so they don't happen
again.

That is what tech teams endeavour to do.

Right. That's what they're supposed to do. Too often they act as
gatekeepers rather than
enablers.

I take your point.

Pete.
--
"I used to write COBOL...now I can do anything."


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