Re: Still crashes often after update 3

"d r" <dr_temp@xxxxxxxxxxxx> wrote in message
news:4291f9af@xxxxxxxxxxxxxxxxxxxxxxxxx
> Captain Jake wrote:
>> I think there is a disconnect here in this discussion. I was referring to
>> his statement that the CEO's job is not to run the company but to
>> maximize shareholder value.
>>
>
> Bo*l*cks!

Nope, truth. You are mixing up the train of thought here.

>
> <Qoute> (CJ): "LOL. You surely can't be serious." </Qoute>

In reference to a different statement.

>
> You started mocking up idea of customer visits done by CEO. Sure CEO can't
> have a big picture by visiting a single customer (especially small one)
> but sites with 20 (50, 100 licences) are good visiting targets for number
> of reasons:
> * strenghtening relationships,

That's the PR I was referring to.

> * building trust and assurance that Borland cares and that will be in the
> game for years to come, so that major customer(s) can be sure of his/her
> ROI in the future,

PR again.

> * getting the feedback firsthand that is often fogged by those same
> PR/marketing/sales guys

Anecdotal evidence is never a good basis for corporate decision-making.

> And by extending this practise to a customer a month by the end of the
> year or two, CEO can have a fairly good picture what are the strenghts and
> weaknesess of his products in customer's eyes, what are their concers, why
> are they not upgrading, have their needs changed, are/why they considering
> switching to other vendors tools.

No, he can't. That is my point. All he will get is a very filtered response
from a few select and almost certainly unrepresentative individuals. The
information content derived from such visits is too biased to be useful.


.

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