Re: Guidelines please

Ole wrote: 
There are some posters here that seems to be a little unhappy with the
quality of D2005, me included.

Those posters get answers like "silly, whine, lurk" and so on.

How can I express my element of uncertainty when it comes to the stability
of D2005, without having to pay the penalty from the same people all the
time?

Ole

I worked on Borland support desk, many years ago, during D1 and D2, I always had all versions of all Borland products for free.
Delphi, Paradox, dBase, C++. Paradox always crashed when printing to an HP-printer, dBase got worse every version after dBaseIV. C++ 4.5 was good, 5 was a disaster.
I never mind about bugs, etc. I never paid for the products.

During daytime I had to answer phonecalls about people complaining they could not compile that piece of code, or they wanted to to run their software in Dos protected mode, and it did not work like they wanted, and like it was documented.

I often thought, but never said, stop whining, then don't use DPMI, if it don't work. Stop whining, don't use dBase at all, switch to Delphi if you nee forms on a database, etc, etc. Stop whining, switch to Windows NT, where paradox did not have the HP-printing problem.

One famous sentence in a supportdesk is, and you read it a lot here to:"Works fine at my computer".
This is not very helpful.
Now I am on the customer-side, and in general, I think Borland makes fantastic products, but the dotnet-adventure goes wrong.
As a customer, I want my problems solved, I pay for that, a lot of money.
*A lot of people of the B-Team, and Borland officials forget that. It is so easy to forget that other people pay a hell of a lot money*. As I said, for an independent developer like me, the architect-version is a very expensive product, but still I am willing to pay, but I want something in return.
And Borland gave me nothing in return of Delphi 8, really nothing, but still I paid 2500 Euro's, as said, D2005 I never bought, and I wonder if I buy D2006, I will surely wait a few months and read carefully the newsgroups. I learned my lessons.

I really hope Dexter will be a good product, stable and keeping its promises. I really hope, because their are no greater developertools for Windows then Borland-products, also with a community around it.

So every body calling me a whiner, but getting the products for free himself, cannot understand what it is really about in software business.
If I would treat my customers like this, I would not be albe to be an independent developer

Bert





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