Re: BDS 2006 Quality Insite - Automated Incident Reporting

Chris Burrows wrote:
"Andre Kaufmann" <andre.kaufmann_re_move_@xxxxxxxxxxx> wrote in message news:4596d6cb$1@xxxxxxxxxxxxxxxxxxxxxxxxx

On a crash the application could simply write a dump file and sent it to Borland / CG or the developer could simply create one of an unstable application.

Isn't this exactly what Borland's 'Quality Insite' feature (introduced in BDS2005?) was intended to achieve? I've have seen very little mention of it and have only seen it kick in once or twice on my system - maybe it has to be activated with an option or otherwise?
[...]

I don't know for sure. (Would be glad if someone could shed some light on this)

IMHO it's something like Mad Except, which shows the call stack of the crashed thread and the currently loaded libraries. It's one step in the right direction, which I appreciate, but:

a) AFAIK it's only used for Delphi (or .NET) applications -
the C++ linker simply crashes with an access violation

b) Dump files offer the possibility to debug the state of multiple
threads, which sometimes is necessary

c) Don't know if this feature can also be used to debug an
application, which got into an instable state - hanging
Dump files could be used for that

Dump files aren't perfect, for example you can't see what "happened" before the crash. I remember there was a commercial debugging tool
which traced the application and enabled the "bug hunter" to debug the last seconds before a crash occurs. The downside is this couldn't be always active, since it's too resource intensive. Another solution would be the idea mentioned from another poster, a VM reproducing the problem.

Though I think dump files are a nice feature of Windows, which would help to track down many problems much faster.

Chris Burrows
CFB Software
http://www.cfbsoftware.com/gpcp

Andre

.

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