Re: Software Assurance
- From: "John E. Wilfong" <j[nospam]wilfong@[reversethis]moc.loa>
- Date: 12 Jan 2007 13:09:34 -0800
Brian Moelk wrote:
ISTM, this is not a good ongoing practice for CodeGear. Is there
something in the works to address this?
Since I had the exact same problem as Tom Birch I thought I would reply to
this. This problem is/has been addressed from the very first day SA was
purchased. My SA expired on 12/21/06. I looked up my email from Borland
acknowledging the purchase. In the email is a contact email address for
support. I simply sent an email to this address and the situation was
resolved immediately and a quote for renewal was sent. Although Nick's
offer to be a go between is extremely nice and speaks volumns for customer
service it is/was not required.
--
John
.
- References:
- Software Assurance
- From: Tom Birch
- Re: Software Assurance
- From: Nick Hodges (CodeGear)
- Re: Software Assurance
- From: Brian Moelk
- Software Assurance
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