Anyone know where I can buy the Turbo Pro Upgrade reliably?

Small rant...

For the last 2 months Borland (or CodeGear) has had a deal ($150 off the
full price) for all of their Explorer -> Pro upgrade SKUs. Fantastic! Except
until a few days ago you were not able to select the Win32 version as it
wasn't listed on the upgrade page.

Monday I checked again and the product is listed, yay! So Monday morning I
happily plug in my CC numbers to get my upgrade key. I receive a
confirmation message from DigitalRiver shortly after that I can login with
my order number and download. I do so, and the order page says "PLEASE CLICK
ON THE PRODUCT NAME TO DOWNLOAD..." but there is no link available. I call
support and they say "Hmm..this isn't right, let's cancel this order and
create a new one". Okay, so from their side they create a new order only
this time accidentally got the SKU wrong and created an order for the .NET
version. Still, the product and/or key is not available. So, she informs me
that she will cancel the second incorrect SKU order and escalate this with
support. Today I'm looking through our bank statement and we have been
charged for both orders and still have no product. When I call in today,
they send me a new cancellation form for the second .NET order (which I
complete and send) so hopefully that will get wiped shortly. But at the same
time they inform me that not being able to receive the product or key is a
"known issue" and there is no timeline available for a resolution.

Since Borland is having problems selling and distributing their own
products, does anyone know of a 3rd party vendor where I can reliably order,
pay for and receive the Turbo Delphi (for Win32) Upgrade from Explorer?

Thanks for the help...

Rob Martinson


.

Relevant Pages

  • Re: Anyone know where I can buy the Turbo Pro Upgrade reliably?
    ... I ordered the BDS 2006 Pro Full-version Twin Pack a month ago and was sent ... full price) for all of their Explorer -> Pro upgrade SKUs. ... order only this time accidentally got the SKU wrong and created an order ...
    (borland.public.delphi.non-technical)
  • Re: Announcing CodeGear RAD Studio 2007
    ... Anyone who was purchased subscription knows for certain that the ... so do a lot of my clients; it matters a lot if budget should be ... you will get any upgrade ... only need a download link + new serial number for the new SKU). ...
    (borland.public.delphi.non-technical)
  • Re: registration procedure sucks
    ... I'm not interested in the Turbos except places where the free SKUs make ... But MOST little guys use the lower end SKU and MOST departmental groups ... Prices are advertised as "Special Upgrade Pricing" - nothing about ... SA = 41% of new user price ...
    (borland.public.delphi.non-technical)
  • Re: Turbo pricing available
    ... I have the impression that no one at DevCo ever imagined that there would be pre-BDS customers would see the Turbo products as a valuable upgrade. ... I'd like to know the justification for /not/ providing an upgrade path. ... Turbo is not a new product, rather it's a new SKU of an existing product. ...
    (borland.public.delphi.non-technical)
  • Re: Upgrade NT DC to Active Directory
    ... in the process of canceling the upgrade. ... since it wants to cancel the upgrade and remove ... the computer as a DC from the domain ABCDEF, ... Can you verify that the DC has it's srv records registered on the DNS ...
    (microsoft.public.windows.server.active_directory)