Re: Requesting a Full Refund ?
- From: "Donald Shimoda" <shimodadonald@xxxxxxxxxxx>
- Date: 7 Apr 2007 15:38:29 -0800
Liz wrote:
1. use a trial key
I ask for one for Delphi for PHP. Never get that. All my others mails
from Borland arrive, so i bet is not spam. When i go to the page and
try to submit again the key get a stupid message saying is not posible.
WHY? Wich is the risk of resending the key of a trial product? Silly.
So, that is not a option, go to option 2.
2. restore from backup (this works btw, before you ask)
Wich kind of backup? I mind, i dont do backup of my installed software.
Is just a lost of my time. I backup my data and reinstall my software.
You backup your installed software? I really dont know any piece of
software in the world needeing that. Codegear products need i backup my
installated software???
3. use another PC with it on..
Uh?
and before you leap in, its been pointed 1000s of $ rided on it, its
unlikely that 1 PC not working for a day is going to cost that where
item 2 or 3 isnt applicable.
Still miss the point. Your recomendations cannot be accepted. In my
long time as support technician never have to use that methods, neither
recommend that terrorific methods to my customers. I really think you
are wrong, all the way along.
Your solution dont apply in many , and i mind MANY situation, despite
the lack of resources and time involved in the implementation.
I really expect your code dont follow that dirty guidelines.
--
Donald.
.
- References:
- Requesting a Full Refund ?
- From: Christopher Burke
- Re: Requesting a Full Refund ?
- From: Liz
- Re: Requesting a Full Refund ?
- From: Donald Shimoda
- Re: Requesting a Full Refund ?
- From: Liz
- Requesting a Full Refund ?
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