Re: Simon is impersonating me.

"Ingvar Nilsen" wrote
opinions get here from the moderators being identical to the way
CodeGear treats me, or wants to treat me, as its customer.

A mistake, IMHO. Teamb are not part of CodeGear customer service, nor are
they under any obligation to act as CodeGear spokespersons or apologists.
They are simply moderators, and like any group of volunteers, some are
better and more consistent at it than others. Apart from their moderation
duties, I don't think they necessarily have to agree on anything.

cancellations with an arrogant grin here and a childish comment there,

How does one distinguish between a smiley and an arrogant grin? I think a
lot of people take offense here that was never intended.

has finally convinced me that having me as a customer

I'm a Delphi customer more for reasons having to do with Delphi itself than
anything that has ever happened here.

bobD


.

Relevant Pages

  • Re: The Delphi Hour
    ... You've got a customized chat interface, as each of our customer ... quite happy to let it drop whenever you stop trying to paint CodeGear ... The broken promise after the public uproar on your roadmap by Michael ...
    (borland.public.delphi.non-technical)
  • Re: Embarcaderos Director of Products Blog
    ... influence and power, behind the veil, so to speak. ... source of my pains as a customer are not. ... CodeGear licenses have been getting more and more frustrating. ...
    (borland.public.delphi.non-technical)
  • Re: BDS 2006
    ... David Dean schrieb: ... our goals should match our needs. ... You should know that I was a long time customer before I became an employee, so I do understand the frustrations of many posters. ... > CodeGear however, ...
    (borland.public.delphi.non-technical)
  • Re: Review: Delphi 2007 for Win32 (Beta) - part three
    ... the decision to update SA rests with the customer. ... Relaxin said that one would have lost money if they had bought SA with BCB6. ... What I asked you for was how you could 'spin' that SA for a BCB6 user was a good investment. ... It then becomes obvious that you're purely trying to 'sell' the product not on its merits, but on 'revenue enhancement' for CodeGear, to the detriment of the consumer. ...
    (borland.public.delphi.non-technical)
  • Re: Attn: Nick Hodges - SA Notification...
    ... and the conversation CodeGear has with their customers. ... This is a perfect example of a person who's current codebase won't compile, yet still was happy with CodeGear's resurgent customer friendly attitude, happy to give them time to work on the problem, investing money in the company, yet because of a relatively simple bungle on CodeGear's part in the interest of pinching pennies, just winds up infuriating the customer. ... If I bought physical product in the first place, I would, in the absence of any contrary information, expect physical product upgrades. ...
    (borland.public.delphi.non-technical)