Re: Another Invalid Serial Number Issue

FWIW, the file that is downloaded from the registered users page is called CodeGearRADStudio2007setup.exe not Setup.exe.

I read in another post about deleting the cglm.ini file in the \bin folder. I also found one in the \license folder but no where else. Deleted that one too. Then I ran CodeGearRADStudio2007setup.exe /upgrade from a folder that had no other files. I was prompted for my serial number which it liked this time. Yay! I was asked which components I wanted to install as well as where the setup files should be stored. I made sure to specify this new empty folder instead of the other folder I used for the original install. The install went very smoothly after that.

I now have D2007 w/UP3 installed and it appears that all my 3rd party components and experts are still installed. I did notice that all the 3rd party component help is no longer registered in the help system. Guess I'll have to re-register those help files.

--
Scott Slater

"Chris Pattinson (CodeGear)" <cpattinson@xxxxxxxxxxxx> wrote in message news:46e85299$1@xxxxxxxxxxxxxxxxxxxxxxxxx
Scott Slater wrote:

My initial attempt at installing the Update 3 failed because I told
Update 3 to look in the same folder I had saved my original
installation files (the folder where all the 7zip files are stored).
This caused problems during the install (see my previous post titled
"Another Update 3 Issue"). I subsequently had to cancel the install
because it got stuck on one file and would not continue.

After going to the registered users page and downloading the Update 3
setup program (CodeGearRADStudio2007setup.exe), I ran it with the
"/upgrade" option and got to the prompt for the serial number. I
gave it the same serial number I used when I install the product
originally and it says my serial number is invalid. I checked the
cglm.ini and the serial number listed is exactly what I'm using
during the setup.

Please help!!

Something is fishy if you get prompted for a serial number. I may have
mistyped - it should be "setup /update". Try that first.

If no joy - remove your bin\cglm.ini, install using setup (no /upgrade
though that should have worked), in the dialog that comes up select the
'upgrade' option and enter the new key.

Everything should work as a regular install from that point.

Make sure to point the location of the files it 'doesn't find' (that
wording isn't clear - basically it's true it doesn't find the files
locally, but it makes folks think something bad is happening...) to a
new directory - it's ok to have just setup.exe in it, actually that
seems to work best.

--
Chris Pattinson
CodeGear QA Manager, Delphi/C++ Developer Studio

.

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