Re: Older QC reports

Rudy Velthuis [TeamB] wrote:

Patrick Moloney wrote:

John,
Let's let your "Whiners" accusation of me slide.

I've submitted a number of items to QC over at least 5 years. Some
have been fixed, some have been acknowledged. Most have not.

That is unfortunate, and probably the result of priorization, but not
a reason to call QC a failure, or a negative factor. QC is a valuable
way to communicate with CodeGear, and MANY issues in QC have been
fixed or taken into consideration.

There is one problem: items are transferred, by SysOps, from QC to
CodeGear's internal bug database. Bugs fixed are however not always
reported back as fixed to QC. But a stronger link between QC and the
internal database has been promised, and AFAIK, the interaction has
already improved.

The main point of my post was that the effect of QC has become negative
rather than positive for many users. If you can't see that just try
reading this thread again. It's about expectations. Mine have changed
vis-a-vis QC. I still submit a posting when I feel there is something
that should be addressed, but it's a one-way contribution. I see it as
information for CG, rather than something I'm hoping and waiting for a
fix or even a response. I have to try to remember to go back and
check, just in case someone asked for more information. But I don't
check out of any expectation any more. I used to do that. I've
accepted what it is - at least as I see it. But I don't think it's
getting the response in the customer community that CG and apparently
some here believe it is, or expect it is.

--
Patrick Moloney
.

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