Re: Gnostice eDocEngine

From: Girish Patil \(Gnostice\) (girish_at_gnostice.com)
Date: 07/08/04 

Date: Thu, 8 Jul 2004 15:17:05 +0530

Hello Willem,

Here's the conversation we have from you last (below) and our reply to that. The
first issue, as you can see, we are awaiting your inputs. The second, we
implemented in our last release (some time ago) and also sent you the updates.
If you have not received the update please email sales@.

I would also like to point out that some of the issues we get are not wholly
related to our products (I don't necessarily mean it is so in this case) but
even so we do all that we can, many times getting deeper into the 3rd-party
product users are using with our products, into Delphi and user applications
itself, to try and solve an issue.

It is extremely, extremely odd if we have not replied to any query. If it does
happen, please email us again (at least in the doubt that the email did not
reach us the first time). If we have asked for additional inputs, please provide
them or suggest how we can get them.

So if you did reply to our last email, we never got it. Please resend it.

Thank you for your patience. 

--
Girish Patil
Gnostice Information Technologies www.gnostice.com
---------------------------------------------------------------------
Gnostice eDocEngine (http://www.gnostice.com/edoc_engine.asp) -
Electronic document creation, PDF eForms and report export components
Gnostice PDFtoolkit (http://www.gnostice.com/pdftoolkit.asp) -
PDF document management and PDF eForms processing components
---------------------------------------------------------------------
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
From: Gnostice Tech Support
March 13, 2004
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hi Willem,
Glad to know that its working fine now.
We are working on implementing the fit to page feature. To help us
investigate regarding this, could you please send us the HTML files
(along with the other files like images required for the HTML file)
compressed in ZIP format? Also please let us know any settings of
eDocEngine, that you are using, so that we could test it in that
environment also.
>>> why is the Adobe-pdf 11 times smaller than the Gnostice-pdf...
Looks like you have chosen to embed the true type fonts. This is causing
the PDF file to increase size. You could try using Embed Subset to
reduce the size of the file to an extent. Also eDocEngine currently
embeds all the TrueType fonts in PDF rather than embedding only
selective fonts. We are working on implementing the feature of Embedding
only particular fonts in PDF, for one of the future releases.
Regards,
Vikram.
---
Tech Support [support@gnostice.com]
Gnostice Information Technologies
http://www.gnostice.com
---
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
From: "Willem de Vries"
March 12, 2004
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hello Vikram,
Thanks for the setup. It Works right now, page-breaks too!
What remains is an old problem that needs a quick solution also: the
scaling of the rendered information.
I expect that the pages are fully rendered into the available space in
the form: when I specify margins in the gtPdfEngine.Page properties
(e.g. page=A4, left: 10mm, right 10mm), the rendered info should fit
into 210 - (10 + 10) = 190 mm.
Instead, I see a shifted image, that is too big to fit in the pdf!
I send you two pdf-files. One is generated from the preview of
THTMLViewer and printed to Adobe PDFMaker, the second is generated with
eDocEngine, that has retrieved the information from the same
HTMLView-object!
I hope to hear very soon how this problem can be solved.
Willem
PS Yet another question: why is the Adobe-pdf 11 times smaller than the
Gnostice-pdf?
"Willem de Vries" <w.devries@nospamvisio.nl> wrote in message
news:40ec4a0e$1@newsgroups.borland.com...
> I'm using eDocEngine for rendering THtmlView pages. The support was poor,
> i'm waiting for more than 4 months for:
> - margin-issues;
> - page-break issues;
> - only including used fonts
> My 8-page pdf's are 500k, and they're simple!
>
> Because of lack of response i've even called directly to India a few times -
> in vain. It seemed to improve things a little to mail to info and to support
> simultaneously. But in my opinion they seem to have forgotten their
> real-soon-now contributions to a paying customer.
>
> Sorry to say. Maybe they remember when they read this NG (as I saw they do).
>
> Willem
>
> "Yahia El-Qasem" <Yahia.El-Qasem@mgh.metro-ag.de> schreef in bericht
> news:40ec36b8@newsgroups.borland.com...
> > I don't use QR...
> > BUT I use eDocEngine and PDFToolkit since V 1.0 and can only say : the
> > product is absolutely superior and the support is amongst the best
> 3rd-party
> > support in the market...
> > From my POV using eDocEngine will give you much more control over the
> files
> > created ( PDF etc. ) than you have with the export option...
> >
> > Yahia
> >
> > "Robert" <ngsemail2000@yahoo.com> schrieb im Newsbeitrag
> > news:40eaa717$1@newsgroups.borland.com...
> > > I'm considering adding the Gnostice eDocEngine to an existing system
> using
> > > QReports, in order to have the flexibility of "printing" to PDF, Excel,
> > etc.
> > > Any experiences on the use of this product?
> > >
> > > Robert
> > >
> > >
> >
> >
>
>

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