Re: OpenSource vs. Commercial

Commercial every time ... 'priority' technical support is essential.

While I agree to some degree I think it's hard to generalize. If a commercial product dies, there is a chance that support also dies. This is true for open source as well, but often someone else continues work and support. And while you have no support at all for some open source solutions, others offer excellent support (with newsgroups etc.).

IMO more important is quality (again there is good and poor commercial and open source software). And how many people are using a product, the more the better, because it's very unlikely that it will die.

Jens
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