Re: Other remote control solutions?

I have also used Genesys:

http://www.genesys.com/

It works very well even on locked down systems.

Doug



"Tom" <none@xxxxxxxx> wrote in message
news:438c66ae$1@xxxxxxxxxxxxxxxxxxxxxxxxx
> While we're waiting for it to come up again... what other remote control
> solutions have you all looked into? VNC with an activex component? Radmin?
> RemoteOffice?
>
> We do *a lot* of support of customers on Windows, using WebEx. But we'd
> sure like to bundle something into our application. In addition to the
> cost of WebEx, it's a bit of an overkill for the simple kind of remote
> control we need to support users. And, minor as it seems, walking users
> past IE's "To help protect your security, IE has restricted this file
> from showing active content that could access your computer..." - security
> hurdle.
>
> We'd like something a bit more seamless with our application.
>


.

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