Re: Looking for remote tool


"Shane Stump" <ShaneATStumpWare.com> wrote in message
news:460d528a@xxxxxxxxxxxxxxxxxxxxxxxxx
Mike has been on record with Daniel (sp?) that he had completely
rewritten the code to use his own code base.

Any how, Mike (context software) provides EXCELLENT support and I would
recommend potential users download it and give it a try before rushing
to judgment.


Agreed. I purchased remote assistant from Mike a couple of years ago. I
found a few quirks, but have had great success with it - I've never had it
fail to connect and let me deal with a customer's desktop remotely. I also
use UVNC, UVNC-SC and netmeeting depending on customer. Generally speaking,
if I have a customer who is NOT technically proficient, the easiest way to
get online with them "the first time" has been to talk them through: go to
Mike's site, grab a copy of remote host, install, run, connect now...

Cheers,
EdB


.

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