Re: email support system?

Ed Dressel wrote:

Anyone care to recommend an email support system where various indivuals can work on a queue of support emails? Needs to run on Windows.

This might be larger than what you are looking for but we use ITSM from Epicor. It's feature rich and very customizable.

http://www.epicor.com/www/byneed/ITHelpDesk.htm?ExpLeftNavigation1ExpandValue=MainLeft1_ExpLeftNavigation1{25F87B94-DA89-4D24-9716-A552F63E9134}

or

http://tinyurl.com/2bdges

Rich Bakos
.

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