Re: OT: Disappointed with Intel and Polyhedron


"Terence" <tbwright@xxxxxxxxx> wrote in message
news:1166740114.032330.188200@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I'm not interested in bashing Intel, just explaining what it's like
from outside.

Beliavsky wrote
I don't know about "Premium Support", but I have found that the
questions I have posted in the Intel Visual Fortran forum have usually
been answered by Steve Lionel.

Using DVF support, We received excellent and comprehensive support from
Steve Lionel, (I saved all his advice from 2001 on I think) and using
the Compaq non-suported but very useful SCR routines to help screen
control, learned sufficient to write our own versions and even correct
MS API library interface code which crippled correct key-board
funcionality. No problem here. We sent out code to Compaq to help
others. Great support!

But once on the Intel service, even though I once got through to Lionel
about the serial port problem, all I got back from him was that it was
supposed to work and a suggestion that some problem existed at the API
level and some things really didn't work as they should.
We never got any serial port access control working on Windows 2000 and
XP machines. My guess is that on those systems, certain port parameter
combinations don't work for some reason (7 bit frame, 2 stop bits, odd
parity, required by hardware), and time-outs never timed-out in our
tests with scopes on the wires. This with our single version software
running since 1985 to this day on W3.1, W95, W98, WNT, DOS 3 on,
Machintosh. At least the Intel chips work fine and even can be
emulated.

Have you installed port acess software ?
xp and 2000 restrict direct access to the i/o ports and you need a driver to
switch to kernel mode to switch modes.

Nothing related to this ?
ie one api used kernel mode(runlevel 0) and the other api defaulted to
runlevel 3(user mode) ?

See http://www.beyondlogic.org/ and port talk article
http://www.beyondlogic.org/porttalk/porttalk.htm

Need these programs a lot when working with embedded hardware for the
programming tools.

Alex


.

Relevant Pages

  • Re: Intel ifort compiler problem - part II
    ... Steve Lionel wrote: ... >>Intel has a pretty rapid release cycle but they also don't use all the ... Above and beyond the more-frequent updates which full support brings, ... does Intel prioritize bugs submitted by full-support users over ...
    (comp.lang.fortran)
  • Re: ifort switches for mod files and line-number output
    ... For Intel Fortran, we have an active ... plus the official support channel of Intel Premier Support. ... >> Steve Lionel ...
    (comp.lang.fortran)
  • Re: article on Intel compilers and tools
    ... Steve Lionel wrote: ... >>Not only does Intel generously provide IFC for the qualified, ... > I do what I can to promote our user forum Once ... > choice of many looking for vendor-specific support. ...
    (comp.lang.fortran)
  • Re: [Q] FORMAT
    ... Steve Lionel writes: ... > old) Intel compiler.... ... Intel Fortran might not support it, insomuch as Intel Fortran is now ...
    (comp.lang.fortran)
  • Reference count issue with uart_close() on 2.6.16-2.6.20
    ... After that the serial port is no longer usable no matter what. ... Please find my kernel config and dmesg output below. ... # ACPI Support ... # PCI Hotplug Support ...
    (Linux-Kernel)