Re: NXP Gone mad

An Schwob in the USA wrote:

On Jun 28, 12:34 am, michel.rj.claass...@xxxxxxx wrote:

On Jun 26, 12:38 am, Jim Granville <no.s...@xxxxxxxxxxxxxxxxxxxxxx>
wrote:




Jim Granville wrote:

Joerg wrote:

Jim Granville wrote:

Joerg wrote:

I found his email in one of the postings here, and sent some
specific/reproducible examples off mess-ups

But [michel rj claassens] email is a dot delimited one,
so I'm sure that's all the info you need :)

Thanks, Jim. I found one for the office of the CEO (Frans van Houten)
in one of their SEC filings and wrote there now. If that and your
letter don't help, then I guess we just cannot help them anymore.

Before that I found the web site of one of their board members. It was
totally flash-laden and not navigable at all so I figured that might
not be the best avenue ;-)

I've tried an older link, that seems to be working again, and this
page looks quite good to me :

http://www.standardics.nxp.com/products/new/

Loads quickly, and the pdf icons, DO actually give PDFs,
and allow Save-As!

So, perhaps the further you can get from the 'Home Page'
fluff/froth, the better you are :)

I often bookmrk landing sites, deeper into websites for this
reason.

Well, I'll modify that slightly, there is one small design oops,
in that you cannot get to the Product page, in one click.

Taking the top device here, you should be able to jump straight tohttp://www.nxp.com/pip/SC16C850L_2.html
from the list, and the most sensible tag would be a link under the
PART NUMBER

-jg- Hide quoted text -

- Show quoted text -

After hearing your feedback we have been working hard to address the
main issues mentioned in this discussion. I also contacted people
directly via email, these conversations were very helpful and
constructive and helped us to fix issues more quickly. As promised we
would inform you about the progress.

The following issues have been solved:
1-Showing the proper data*** when downloading
2-The data*** download functionality on the preview page
3-Zipping a single data*** when downloading (Zipping will only
happen when you select multiple documents after having clicked on the
"download document link")

The issue with the empty detailed product information pages. This is
solved for the most part, but not completely. We expect this to be
solved completely in the coming period. It's quite a complex and time
consuming problem to tackle, apologies for any inconvenience.

With regard to performance we solved several issues that have let to
an improvement in comparison to last week. However, further
improvements are still needed. We are currently working to realize
these; you will experience the results in the coming period.

Thanks again for sharing your thoughts. With your valuable comments we
will further improve the website.

As said before, if you run into issues, please let us know and sent
your comments to webmas...@xxxxxxx, it helps.

Thank you,

Michel


May be I should not beat a dead horse, but I can't help it.

It seems that NXP has invested a lot of money to make a new website
and some additional money to reverse some of the "improvements". I for
myself did provide inputs to the planned change of the website but the
inputs were not very flattering. Next round I was excluded :-O because
I was one of "the other engineers" that did not like animation and
long downloads..


I think they have now come to realize that most of us fall into the category "the other engineers" and promised to fix it.

Write to Michel directly. I am sure he'll listen.


The best website within NXP is the www.standardics.nxp.com, a lot less
Flashy and less Java but instead faster and less clicks to the
information. Unfortunately there are no links from NXP.com to
standardics.nxp.com because for logic devices and microcontrollers the
standardics website is definitely more up to date and easier to
navigate. Those os us who start searching at NXP.com get lost, thanks
god there is Google!!!


And Digikey. That's about the only method right now to get to NXP/Philips datasheets that cannot be accessed via the standardics.nxp URL. If Digikey has the part, that is, but that's a whole 'nother problem with EU mfgs and I hope they listen there as well.


May be the design of the subdomain should be used an an example for
the mother domain how to make the life of us design engineers easier.
We are looking for information on manufacturers websites, not for
entertainment. Flash and Java scripts are fine if you want to sell MP3
players, handheld video games and so on. I was under the assumption
that NXP sells semiconductors!?


:-)))

--
Regards, Joerg (a Westphalian in the US)

http://www.analogconsultants.com
.

Quantcast