Re: tracking / help desk software (free)




"socal" <dh50@xxxxxxxxx> ha scritto nel messaggio
news:URUtg.82929$RW2.54652@xxxxxxxxxxxxxxxxxxxxxxxxx
My manager has asked that I setup a tracking system for every call our
office takes. I might be able to do this from scratch, but thought there
might already be one out there for the public....could anyone recommend a
good program, preferably with a knowledge database incorporated?


.